Shipping & Payment

Shipping Information – fast, reliable and flexible

We want to give you a clear overview of our shipping costs, delivery times and shipping methods – so you know exactly what to expect when shopping with us.

Shipping costs

We charge CHF 7.90 for A-Post Priority shipping within Switzerland. However, shipping is free for orders over CHF 350.–. That means you’ll receive your order the next day (except on Saturdays). We aim to process your order as quickly as possible to ensure fast and smooth delivery.

Delivery times

We do our best to ship all orders placed Monday to Friday before 4:00 p.m. the same day. You’ll usually receive your products within 1–2 business days after shipping. Of course, delays with Swiss Post or exceptional situations can occasionally occur. But rest assured – we do everything we can to get your order to you quickly.

Shipping method

We work closely with Swiss Post to offer you a secure and reliable shipping method. Your order will be shipped via A-Post Priority or, for an additional CHF 2.–, with the PostPac Priority SI option. Both options guarantee fast and efficient delivery. Please note that we currently only offer national shipping – international shipping is not available.

Click & Collect

If you’d prefer to pick up your order in person, we also offer a Click & Collect option. Simply place your order online and pick it up in-store during our opening hours. It’s flexible, convenient, and you save the shipping costs.

We hope this helps you better understand our shipping process. If you have any questions, don’t hesitate to reach out – we’re happy to help and look forward to processing your order quickly and reliably.

Payment

Bonus system
Loyalty pays off!

Skintools bonus account

With our free bonus program, you automatically earn 2% of your order value (excl. shipping) as credit. Redeem it on your next purchase or keep saving it up.

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